Management Level Data and Analysis

To work IT like a business, you need to know exactly how it's performing. Built on an open source platform, GroundWork IT Dashboards give you at-a-glance access to the real-time status of your infrastructure's availability and performance. With this information consolidated at one source, you're better equipped to manage and maintain optimal service levels.

GroundWork IT Dashboards use standardized data collection and interface methods to collect and consolidate infrastructure summary data, including service levels and support costs, for easier IT analysis, forecasting, budgeting, and management. This real-time data improves visibility of your entire infrastructure, including associated costs, service levels, and exceptions. With a single glance, you can determine actual network performance, promised service levels, and any gaps.

Technical and business data can be viewed by individual business units so you can more effectively maintain strategic alignment between your IT and business groups. As a result, you are better equipped to evaluate performance, identify top-level infrastructure trends and performance metrics, manage service levels, determine service delivery responsibilities, provide more consistent service delivery, and reduce costs of delivery. The combined effect will improve the business efficiency of your IT operations and strengthen IT customer relationships.

GroundWork IT Dashboards let you:

• Quickly view performance and availability information
• Easily analyze IT and business unit service levels, trends, and activity-based costing
• More effectively forecast, budget, and manage IT costs
• Evaluate performance against service level agreements

related links

• GroundWork Datasheets
• GroundWork White Papers