Turnkey and Assisted Implementation
GroundWork's ITIL-certified Deployment Services professionals ensure your GroundWork solution is tailored to your business objectives and the unique characteristics of your network environment.
With our extensive expertise in open source software, IT management best practices, and system configuration, GroundWork provides two deployment options to create greater value at all stages of your system's lifecycle.
GroundWork Install
Most proprietary systems are nothing but a software download or CD. Every GroundWork solution is more — it's a complete package with business process-driven design and deployment.
Service is a key aspect of every GroundWork solution. Our deployment services provide the critical design and installation elements that align your IT infrastructure management system with your business objectives. We work with you to create and implement a fully functional solution tailored to your infrastructure, service levels, and needs.
Every GroundWork deployment goes through four phases — Design, Configure, Calibrate, and Train.
GroundWork Install Deployment Phases
Design
Most of the value of IT management systems is in their design. The right design gives you all the capabilities you need. And none that you don't. The result is a cost-effective solution that's easy to use and maintain.
GroundWork starts with an evaluation of your existing network. We identify your service objectives, network components and infrastructure configuration. Based on this input, we design a solution that delivers the visibility and reporting you need to cost-effectively manage your IT infrastructure.
Configure
During the Configure phase of your deployment, GroundWork installs and configures your solution. Using the custom blueprint developed during the Design phase, we install every element of your system on your premises. We deploy a Linux or Unix server that hosts your GroundWork server, then install and configure the open source software used to power your system.
With all hardware and software in place, we test your system and reports to make sure everything is running as designed.
Calibrate
Once installed, we test and tune your GroundWork system to ensure it performs accurately as designed. We calibrate your system to generate fewer than one percent false alarms, saving you cost and time. As a result, you can better determine real-world service levels, align IT resources with business units, and more effectively plan for additional capacity or service assets.
Train
The goal of every GroundWork deployment is to build your independence as well as your solution.
Rather than lock you into ongoing commitments, we give you everything you need to be self-supported. The hardware and software are yours, and we train your IT staff in the skills essential for maintaining your solution. We transfer knowledge of how to use the output of the monitoring tools to make your systems more effective.
For more information about GroundWork Deployment Services, please email [email protected]
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