Open Source IT Management

GroundWork was created to redefine the IT management market. Having served hundreds of customers at their application performance management software company (FogLight; now Quest Software) and NOC outsourcing company (SiteRock; now NaviSite), the founders saw first hand the tremendous complexity and unnecessary expense in today's IT environment. They saw the need to provide simplified, low cost solutions that ensure the highest levels of network and application availability, capacity and performance.

They knew that open source tools could form the building blocks for robust and highly flexible IT management solutions. Enhanced with IT operations process knowledge, and configured according to standard designs, such solutions would perform better than established IT management tools, and at a dramatically lower cost.

The founders also recognized that to address customers' need for ongoing expertise, their open source solutions would need to be backed by professional deployment and support services. Only with bullet-proof installation, training and support would GroundWork's solutions be ready for the enterprise.

Finally, the founders knew that today's business environment demanded that their solutions provide real-time visibility and insight needed to run IT with the measurability and cost efficiencies of a business. Rather than build another proprietary IT process model, GroundWork's founders based their solution designs on the open, standards-based approach of ITSM (IT Service Management), a proven framework for IT process management.

Combining a platform of enhanced and supported open source software with a business process mindset, GroundWork has brought to market the first practical yet enterprise-ready open source solutions for IT management.

Products and Services

In addition to GroundWork Monitor, GroundWork offers deployment, consulting and support services to ensure that customers reap the greatest benefits from their monitoring solutions — and their entire IT infrastructures.

A Seasoned Management Team

The GroundWork management team has deep knowledge and experience in IT management best practices and open source technology. It also brings a successful track record for building profitable companies that meet critical business needs.

A Company on the Move

GroundWork solutions are deployed across a large and growing list of customers, including ATC, Rudolf & Sletten, Phoenix Technologies Ltd., LSI Logic Corp., Contra Costa Water District, StubHub, Inc. and Nuasis Corp. Earlier this year, GroundWork received an investment from Canaan Partners, a top Silicon Valley venture capital firm.

Company Highlights:

• Seasoned management team with distinguished track record in IT management and open source
• Robust suite of open source-based IT management solutions and services
• Results-oriented mindset
• Growing list of satisfied customers

related links

• GroundWork Company Overview
• GroundWork White Papers
• GroundWork Market Backgrounder: From OpenView to Open Source