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Best practice-based design
GroundWork's solutions are driven by a real-world focus on IT and business operations. We have designed highly configurable, open source-based solutions that deliver essential, enterprise-class functionality quickly and inexpensively. Properly installing a monitoring system requires significant discovery, design and configuration. Defining monitor settings, logical dependency structures, host groups, notification and escalation schemes, and report contents are just a few of the many tasks that accompany the installation of an enterprise-class monitoring system. Based on deep experience designing, deploying and managing these systems, GroundWork has developed a highly optimized monitoring design approach that reflects industry best practices and hands-on experience. This methodology is captured in our proprietary GroundWork Design and Coverage Specification, included with every deployment of GroundWork Monitor Professional.
"[GroundWork's] approach is designed to combine the flexibility of source-available software with the business-process approach now dominating IT service management best practices."
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