Senior Systems Support Engineer
GroundWork Open Source is a venture-backed software company
offering enterprise-class IT management solutions based on open source
software. The company has 50 employees and is based in San Francisco,
CA.
GroundWork is seeking an experienced Senior Systems Support Engineer to work with our customers and field engineering group as a project engineer for the service delivery side of the GroundWork business.
Responsibilities:
- Spend time with customers trouble shooting problems and architecting solutions
for GroundWork's monitoring solution
- Work as the technical liaison between Customers, and Development
- Troubleshoot engineering/development issues
Requirements:
- Multiple OS capable and experience with UNIX varieties
- 10+ years in system administration
- Know perl, unix/linux shell scripting, and be familiar with tcp/ip and application support
- Open source experience, especially Nagios, is a real plus
- Network administrator capable and able to fix IOS, SNMP, LAN and WAN problems
- Knowledge of RHCE
- Significant experience on large distributions like Novell, Debian, SuSE
- Programming background * Scripting > 5000 line programs, with Perl or similar *real* language
- Systems programming: able to diagnose process, thread, inter-process communication and networking issues
- Application experience with large scale applications like Citrix, Unicenter, Openview, Exchange, Oracle, SAP, etc.
- Apache, Java, and other web tools capability
- Software Engineering background, CS degree or EE preferred
GroundWork Open Source is an equal opportunity employer that
is committed to a diverse workforce.
Compensation:
We offer an attractive compensation package, that includes base salary,
commission and generous options, commensurate with the experience and
background of the candidate.
To apply to this position, please send a cover letter and resume to [email protected].
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